Press Release, 14 October 2014

Backbase is a visionary in Gartner’s Magic Quadrant for Horizontal Portals

  • Jenny Maat
  • October 14, 2014

Backbase, provider of the Backbase Customer Experience Platform (Backbase CXP), has announced that it has been named a visionary in the Gartner’s Magic Quadrant for Horizontal Portals 2014. Backbase has consistently improved its position with each year.

The report is a yearly update from Gartner, a leading IT research firm, rating the major vendors in the portal market on ‘ability to execute’ and ‘completeness of vision’. This year’s report shows that Backbase has moved further ahead on both counts. You can read the full report at:

“Backbase is doing exceptionally well; to be named Visionary in Gartner’s Magic Quadrant for the 4th year in a row is a great achievement. It shows that we are constantly evolving and improving our CXP in order to meet market needs, and at the same time – pushing innovation to the next level” said Jouk Pleiter, CEO of Backbase. “I am very proud of the velocity and momentum created by our Product Development teams. We are playing major league and our customer experience platform is used by some or the largest and most demanding enterprises in the world. Backbase is consistently recognized for its fast-time-to-market capabilities and its revolutionary omni-channel delivery architecture.”

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